Outreach
The Arlington Police Department's Behavioral Health Law Enforcement Unit houses the Homeless Engagement and Resource Team (HEART), which consists of Behavioral Health Response Officers and a Crisis Intervention Specialist.
HEART responds to complaints of encampments or unsheltered individuals within the City of Arlington. Once an encampment is identified, HEART makes contact and collaborates with city partners to ensure systems work fluidly.
The use of local resources is essential to address the needs of the unsheltered. Partnerships allow for continued outreach contacts. Our community partners include Hands of Hope, Mission Arlington, My Health My Resources of Tarrant County (MHMR), Partnership Home, Arlington Housing Authority, and more.
MHMR also offers a Mental Health Diversion Center. Police may use this one-stop resource connection for individuals experiencing a behavioral health crisis in lieu of arresting for criminal trespass. This center provides resources including case management, shelter, and mental health services.