Fire Rescue Support Division

Fire Rescue Support division manages and coordinates the non-traditional operations and business needs of the fire department. Fire Administration is responsible for “critical business elements” and the “customer service” sections of the Fire Department.

This section provides administrative management, active citizen/customer services, employee relations/human resource programs, logistical support efforts, and firefighter recruitment.

Fire Rescue Support is also where one will find the specialized people that manage the complex programs that enhance operations or require unique skill sets outside of the administrative unit.

These skills are found in professional staff and sworn personnel knowledgeable of unique low frequency/high risk operations, our public/private contracts, State and Federal grant programs and agreements with outside businesses or other governmental agencies.

Fire Rescue Support has five sections: Administration, Emergency Management, Medical Operations, Special Events and Prevention.

Office of Emergency Management

Irish Hancock
Irish Hancock
Emergency Management Administrator

OEM Mission

To protect the lives, property, and environment of the City of Arlington from the threat or occurrence of emergencies resulting from any natural or man-made disaster. The preparation for and carrying out of all emergency functions shall be accomplished through the four phases of emergency management: mitigation, preparedness, response and recovery. Activities to meet this end include coordination, planning, training, drills, exercises, and financial assistance.

About OEM

The City of Arlington is exposed to many hazards that have the potential for disrupting the community, causing damage, and creating casualties. Natural hazards include fire, floods, severe weather, and tornadoes. Threats of terrorism are also a consideration in preparation and response. Additionally, the city faces threats of hazardous materials accidents involving the transportation, shipment, and storage of hazardous materials. To address these potential threats, the Office of Emergency Management publishes the City of Arlington Emergency Management Plan (EMP). This plan provides the framework upon which the city prepares for, responds to, and performs its emergency response functions during times of natural or man-made emergencies. The plan is based on the four phases of Emergency Management which are:

  • Mitigation – Activities that reduce or eliminate the probability of disaster or damage.
  • Preparedness – Activities that government, organizations, and individuals develop to save lives and property.
  • Response – Actions that minimize the loss of life and property and provide emergency assistance.
  • Recovery – Short and long-term activities that restore city operations and help return the community to a normal state. When the City of Arlington faces an emergency and the Emergency Operations Center (EOC) is activated, the Office of Emergency Management works with appropriate city departments, as well as, various volunteer, private, state and federal agencies to respond quickly and effectively to provide continuity of services to the public.

Contact Us

Ott Cribbs Public Safety Building
 620 W. Division Street
Arlington Texas 76010

Phone: 817-459-6939
Fax: 817-459-5764
oem@arlingtontx.gov

Please Note: The OEM email and telephone line is only monitored during normal business hours, 8:00 a.m. to 5:00 p.m., Monday through Friday. If there is an immediate emergency, please call 911.

Special Events

The Arlington Office of Special Events is tasked with operating public safety for planned events with 500 or more people. Special Events include but are not limited to Dallas Cowboys and Texas Rangers games, concerts, parades, Super Bowl XLV, World Series and the NBA All-star game in 2010. The Office of Special Events utilizes the emergency management cycle of mitigation, preparedness, response, and recovery to aid them in emergency functions. The tasks that face the Office of Emergency management include planning, training, drills, exercises, obtaining financial assistance and mutual aid, and the coordination of resources.

If an event is large enough or there is a large threat to an event the Arlington EOC will be activated to assist the Office of Special Events. The EOC will work with the appropriate city departments, volunteer organization, private organizations, as well as state and federal agencies to ensure that the citizens attending the event are protected from possible hazards.

Contact Us

Arlington Fire Department
 Office of Special Events
620 W. Division St.
Arlington, TX 76011-7421

Phone: 817-459-5750
Fax: 817-459-5764
specialevents@arlingtontx.gov

Fire Prevention

Fire Prevention Inspectors are responsible for preventing fires through periodic inspection of commercial or public buildings, licensed facilities/operations and other buildings within the City of Arlington. Learn more about Fire Prevention.

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