Arlington Salutes 9-1-1 Operators and Dispatchers
Published on April 13, 2026
By the Office of Communication
When seconds count, they are the calm voice on the other end of the line.
In observance of National Public Safety Telecommunicators Week, the City of Arlington salutes the 911 operators and dispatchers who answer the calls and save lives every day.
Arlington and communities across the United States will take time to recognize those who help save lives in times of crisis during the week of April 12-18, 2026. This week has been set aside for the dedicated men and women who serve as public safety telecommunicators.
“I do the work I do to serve the Arlington community because everyone needs support at some point. I take great pride in being there for our citizens during some of the toughest moments of their lives and being able to help in a meaningful way," said Tameika Wallace, who has served in Dispatch Services for nine years.
Kyanna Hemphill has answered calls for help the past three years.
"I do this job because I know what it feels like to need help and not know where to turn. Being that steady and calm voice on the other end of the call for someone in need means everything to me," Hemphill said.
“I grew up in a military family where helping others was a way of life. From volunteering in Boy Scouts to choosing a career in public safety, serving the Arlington community gives me the chance to give back and make a real difference when people need it most,” said Brandon Cooper, who has served in Dispatch Services for seven years.
Over the years, several City of Arlington departments and local organizations and businesses have been a part of this celebration. Their support has been in the form of cards, gift baskets, food, etc. Each agency is encouraged to celebrate and honor their telecommunicators in their own way.
This year, we will continue the tradition of honoring our 911 operators and dispatchers in collaboration with City of Arlington Departments, associations, local business and the Tarrant County 911 District. Join us in saying "thank you"to the heroes under the headset!