Arlington Water Utilities South Service Center Opens Drive-Thru Water Container Filling Station for Residents Affected by Broken Water Pipes
By Susan Schrock, Office of Communication
Posted on February 20, 2021, February 20, 2021

Water glass

Editor's Note: This article was originally published Feb. 20, 2021 and updated Feb. 21, 2021 to include an additional date for the water distribution site. 

The City of Arlington lifted its precautionary boil water alert for tap water today and has restored the water system to normal pressure, but we realize that some residents and apartment tenants may still be without running water because of broken pipes related to the recent freezing temperatures. Arlington Water Utilities is opening up a free drive-thru water container filling station to assist these affected residents.

The drive-thru location will be open from 2 p.m. to 6 p.m. Saturday, Feb. 20, and from 9 a.m. to 6 p.m. Sunday, Feb. 21 and Monday, Feb. 22, at the Water Utilities South Service Center, 1100 SW Green Oaks Blvd. Please enter the parking lot from the Green Oaks entrance and follow directional signs to navigate through the line and fill your water containers. COVID-19 precautions will be followed.

What to Know

• Please bring your own household water use containers to be filled with drinking water
• Residents will stay inside their vehicle and hand the containers through their vehicle window to Water Utilities employees to be filled
• Employees handling the containers will be wearing gloves and masks
• Residents are also asked to wear face masks while having their containers filled

If you have no water service and do not believe frozen pipes are to blame, please call the City’s Action Center at 817-275-5931 so that the information about the outage can be reported to Arlington Water Utilities. If you are in an apartment complex and do not have water service, please contact the apartment management before calling Arlington Water Utilities. Water may have been shut off for other water line breaks in the apartment complex and management will need to contact the City to return service. For emergency water cut offs call 911.

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