Arlington Water Utilities Enhances Customer Communication with Email Alerts
By Traci Peterson
Posted on January 22, 2018, January 22, 2018

Water Utilities

Providing reliable water service to Arlington residents and visitors is a top priority for Arlington Water Utilities. However, necessary main renewal projects and emergency repairs can sometimes cause interruptions to water service.

A new feature introduced by Arlington Water this week will automatically send emails to account holders with on-file email addresses to alert them when their water service is interrupted by emergency or planned repairs. In addition, a new webpage with up-to-date water outage information has been added to the City of Arlington website. Visit view the new page.

The Arlington City Council has identified Putting Technology to Work as a priority for the city. As part of that commitment, Arlington Water Utilities continues to explore ways to use technology to keep residents informed about water and sanitary sewer services. New Arlington Water account features planned for later this year will give residents easier web access to data about their water usage and include other customer service enhancements.

To be notified via email of water service interruptions in your area, Water Utilities account holders can register their email address with the WebConnect system by visiting, or call Arlington Water Utilities at 817-275-5931 and ask to add an email address to your water account.

For water emergencies, including main breaks, call 817-459-5900 24 hours a day/seven days a week.

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