Feb. 19: Oncor Emergency Operations Update
By Oncor Communications
Posted on February 19, 2021, February 19, 2021
Oncor crews working to restore power

As of this morning., there are approximately 27,000 remaining outages from the cold weather and lack of generation impacts experienced earlier this week. At the peak of the ERCOT directed load shed, more than 1.3 million customers were left without power. We expect that a substantial amount of those remaining customers will be restored by this evening.

Personnel also continued working through the night to restore power to more than 19,000 customers impacted by an ice storm that blanketed Palestine, Lufkin and Nacogdoches late Wednesday and Thursday, with 72,000 outages remaining. We expect the majority of storm restoration to be complete in these areas by early Sunday.

If you are still without power, please report your outage by calling 888-313-4747, texting OUT to 66267, using the MyOncor app or visiting http://ms.spr.ly/6184p7G8Y. Oncor greatly appreciates the continued patience of our customers and recognizes the hardships faced throughout this statewide power emergency.

The low temperatures, hazardous road conditions and residual impacts of controlled outages on our equipment has complicated the restoration process, though personnel continue to work 24/7. In some areas, damage has been identified within equipment such as transformers as a result of having to quickly power back up massive amounts of energy after the controlled outages concluded. While this damage may temporarily prevent the equipment from powering up every connected customer in the area, personnel will aim to restore as many as possible to provide relief while replacement equipment is being delivered and installed.

Because generation supply remained stable, ERCOT did not issue any controlled or rotating outages on Thursday – the first full day without a load-shed event since early Monday. Should generation conditions change, Oncor will continue to follow the direction of ERCOT.

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