Code Compliance Officer Honored for Rushing to Help Injured Resident
By Carol Weemes, Arlington Animal Services
Posted on October 16, 2020, October 16, 2020

Animal Services employee Crystal Steinborn with certificate of appreciation

It started out as an ordinary day on Sept. 16, 2020, as Animal Services employee Crystal Steinborn was picking up a feral cat trap in her job as code compliance officer and coordinator of the trap-neuter-return (TNR) program. That is, until she heard someone screaming.

Steinborn reacted quickly and calmly as she went toward the screams to help. A resident had fallen and was bleeding from their head. Steinborn promptly called 911, and applied pressure until paramedics arrived. Once the situation was under control, she left. The 911 dispatcher called the shelter manager to compliment how calmly and professionally Steinborn helped the resident. The resident was taken to the hospital, and Steinborn reported that when she followed up later in the day, thankfully the resident was released and able to return home.

Steinborn received a Certificate of Appreciation by Honorable Mayor Jeff Williams for her extraordinary acts of kindness. On the 13th of October, Steinborn accepted the award graciously, even though she reacted by doing what she felt was the right thing to do.

Kindness Initiative, Champion Great Neighborhoods
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