Policy Statement

This policy describes the City of Arlington’s privacy practices regarding how the city collects and uses data from www.arlingtontx.gov and all departmental pages contained within. By accessing and using the City of Arlington website, you are agreeing to our privacy policy.

The City of Arlington may change this policy at any time at its sole discretion and without notice. If a material change is made to the privacy policy and/or the way we use personally identifiable information, then we will prominently post the nature of such change on the first page of this policy. In no event will any such change to this policy apply with respect to data previously collected through this site.

This policy applies only to the City of Arlington website. If you follow a link to another website, even the site of a state agency or local government, then this policy will no longer apply. If you have concerns about how outside sites handle data, then you should check each site for its own privacy policy.

Collection and Use of Personally Identifiable Data

The City of Arlington does not sell or lease personally identifiable information, such as a person’s name, address, and phone number. However, when you provide information to any governmental body, that information may be subject to the Texas Public Information Act and applicable federal legislation. For more information about the Texas Public Information Act, please visit www.texasattorneygeneral.gov/og/open-government.

If you provide personally identifiable information to the City of Arlington – such as by filling out a form, completing an online transaction, or sending an email – then the use, storage, and dissemination of that information will vary based on the department and service involved. In each instance when the City of Arlington requests personally identifiable information, we will provide a clear indication of whether or not the requested information is required or optional.

The City of Arlington may be legally required to provide personally identifiable information to appropriate governmental authorities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be illegal.

Personally Identifiable Information for Children under 13

The Children’s Online Privacy Protection Act and Rule (COPPA) are designed to protect children’s privacy and safety online. The City of Arlington website does not collect any personally identifiable information from anyone under 13 years of age. Our website and services are directed to people who are at least 13 years old.

Information Collected and Stored Automatically

Each time you visit the City of Arlington website, we will automatically gather and store certain information about your visit. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  • The time and date of your visit;
  • The computer operating system and web browser you use;
  • The pages and files you visit; and
  • If you linked to our site from another website, the address of that website.

We use this information for statistical purposes, such as assessing what information is of most and least interest to visitors and to help ensure that our design and functionality are up to industry standards. We also monitor network traffic for security purposes, such as identifying unauthorized attempts to upload or change information on the site.


This site uses a secure server for conducting online transactions, such as paying bills. All credit card and other payment information that you transmit to us will be protected by 128-bit encryption technology, provided that your browser is properly configured and your computer is operating properly. Security technology requires that you have a reasonably current browser that is capable of supporting 128-bit encryption. Current browsers will activate appropriate security features when you enter an online transaction through this site. In general, a browser will show an unbroken key or locked lock to indicate that you are on a secure site.


Cookies are small text files that are stored on the visitor's hard drive in order to place certain information regarding the transaction. A session ID, along with time date and other information may be gathered. In order for the transaction to take place, cookies must be enabled by your browser.

This site uses cookies in some of its online services. Visitors to the site will be informed of when and where these cookies are present.