Helpful Information

Interested in being a Landlord in the Housing Choice Voucher Program? 

Watch a short video to find out about the program benefits to landlords and hear what other landlords are saying.

 

 

Releasing Funds to Landlords - Policy Update

The Arlington Housing Authority (AHA) is committed to providing superior customer service to all participating owners and their agents. AHA releases HAP payments on the first business day of each month. While the majority of participants should have access to their funds on the same day, recipients should check their bank's policy regarding the timing of deposits into their accounts. Automated Clearing House (ACH) transactions are not transmittable on weekends or holidays. The first business day of each month.

In addition, AHA will process up to three (3) supplemental check runs during each month as necessary to ensure more timely processing of mid-month payments and prior month corrections.

If you have any questions regarding this policy, or would like to suggest improvements for any other landlord-related item, please contact Rosalinda Alvarez, Landlord Services Representative, via email at [email protected].

Landlord Portal via AssistanceCheck

The AHA strongly recommends participating landlords / owners to register for the owner portal using the Assistance Check link below. Contact the AHA at [email protected] with any questions.

Landlord Portal: AssistanceCheck-Sign up today (pdf)

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