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Water Utilities
101 W. Abram St.
Arlington, Texas 76010
MS01-0200

Ph: 817-459-6600
Fax: 817-459-6626

Customer Services Ph: 817-275-5931
Customer Services Fax: 817-459-6807

Drinking Water Quality Questions
817-575-8984

     


 

++ City of Arlington Reporting of a Minor Water Quality Issue ++
++ La Ciudad de Arlington Reporta una Irregularidad Menor en la Calidad del Agua ++
++
Information About Private Sewer Line Insurance ++

 


A Water Message from Julia J. Hunt, P.E.
Director, Arlington Water Utilities

Drought Update

Over the last few months, we've experienced 10.53" of rainfall.  According to the U.S. Drought Monitor, Tarrant County is no longer in drought conditions as of February 21, 2012. Tarrant Regional Water District (TRWD) is Arlington's raw water supplier.  TRWD and its wholesale customers have taken a conservative approach on lifting drought restrictions for two reasons:

 

  1. In the winter, your landscape does not require significant watering.  Watering once every three weeks is sufficient in the winter.

  2. There is still a possibility of another hot, dry summer with drought conditions.

Did you know that most of Arlington's water supply comes from two reservoirs 80 miles southeast of our city?  These are Richland Chambers and Cedar Creek reservoirs.  These two reservoirs are still 3 feet below normal.  Here is a recent article on drought conditions: Drought Not Over | MyArlingtonTX.com

A dedicated webpage has been created to provide the most up-to-date information on the latest drought situation in addition to water saving tips, articles, and how-to videos.  You can also find more information on your specific watering days. The webpage can be found at: http://www.arlingtontx.gov/water/waterconservation_drought.html

Prepare Your Sprinkler System

It is the time of year to start preparing your landscape and sprinkler system for the upcoming summer.  Use the tips below now to save water and money during the hottest months of the year.

  • Conduct monthly inspections to identify and adjust any sprinkler heads that are spraying water on the street or driveway.  Run every zone of the sprinkler system for 2 minutes and make necessary repairs and adjustments.  At minimum, this sprinkler check should occur at the start of spring and again in mid-summer.
     

  • Only operate water sprinklers before 10 a.m. or after 6 p.m. to reduce evaporation.
     

  • Adjust the watering schedule with the seasons and only water 1 inch every 5-7 days during the heat of summer and 1 inch every 3 weeks in winter.
     

  • Consider keeping the two day drought watering schedule should Stage 1 watering restrictions be lifted.  A majority of all landscapes can survive and thrive with just two days of watering during the hottest months of July and August.
     

  • For maximum efficiency, use the multiple start times on your irrigation controller and change the setting to run for 8 minutes, let it soak in while all the other zones are finished watering, then start another watering event for 7 minutes.  By practicing the "cycle and soak" method more water is being absorbed into the soil and root zone and less water runs into the street.
     

  • Install a rain and freeze sensor to automatically turn off the sprinkler system during rain events and freezing weather.
     

  • Convert landscape bed irrigation zones to drip irrigation.  Drip irrigation directly applies water to the plant root zone for maximum efficiency.

Please mark your calendar for these Upcoming Water Conservation Classes

Irrigation Quick Fixes
Tuesday, May 8, 6-8 p.m., Southwest Branch Library

To work efficiently, an irrigation system requires, at the very least, an annual check-up.  An inefficient system may waste as much as 50% due to minor problems that are easy to fix.  This class will provide step-by-step instruction on how to perform an irrigation check up as well as how to make minor repairs and adjustments.  Information on how to select a licensed irrigation professional for larger more complicated jobs will also be presented.

To register for the classes: contact Dustan Compton at 817-459-6628 or email: dustan.compton@arlingtontx.gov.

Get More Helpful Tips for Saving Water Year-Round

The City of Arlington appreciates your commitment to conserving water and we encourage you to save water and money by changing your water use habits today.

Visit www.SaveArlingtonWater.com for more water conservation tips.

For more information about this message, send us an e-mail at water@arlingtontx.gov or call 817-459-6600.  Together, we can ensure a reliable water supply for future generations. 


Watering Nixed Ten to Six Year-Round

Year-Round Watering Restrictions 10am - 6pm
Except for hand watering and the use of soaker hoses, it shall be unlawful for any person to irrigate, water, or cause or permit the irrigation or watering of any lawn or landscape located on premises owned, leased, or managed by that person between the hours of 10:00AM and 6:00PM.

Rain and Freeze Sensor Requirements
(1) Effective January 1, 2007 all irrigation systems installed within the City must be equipped with rain and freeze sensors in number and type established and published by the Director of Utilities.  This requirement applies to all commercial and residential properties.

(2) Any irrigation system installed before January 1, 2007, may not be operated after March 4, 2007 without being equipped with rain and freeze sensors in number and type established and published by the Director of Utilities.   This retrofitting requirement does not apply to a single family residential or duplex property, or an individually metered townhome or condominium unit.

The above amendments were approved by City Council on November 28, 2006.  Violations of the ordinance can result in fines up to $500. 

bullet

Ordinance 06-109 (pdf)

bullet

Approved Rain and Freeze Sensor List (pdf)


 Water Utility Payment Locations

Authorized Arlington Water Utility bill payment locations will accept cash, check, or money orders at participating Fidelity Express Pay Stations.

Read more...

WATER UTILITIES HIGHLIGHTS
  Toilet Leaks
High water bills are often caused by leaking toilets.  Learning how to detect and test for toilet leaks can save you money.
Read more...
  
  Aquarium Care Tips
Since March 1984, the City of Arlington has been using chloramine to disinfect its water.  However, chloramine is harmful to fish and must be removed before water is added to an aquarium. 
Read more... (pdf)
 
 

Water Fluoridation
Recently, there has been some discussion in the news media on the connection between drinking bottled water and tooth decay. Many bottled water brands do not contain fluoride. Fluoride helps prevent tooth decay. Some home treatment devices also remove fluoride from tap water.
Read more... (pdf)
 


 
 

"White Particles" or "White Paper" in Shower Heads or Faucets
The Water Utilities Department receives calls from customers concerning white particles or things that look like white pieces of paper clogging plumbing fixtures.
arrowRead more about White Particles
   


 
 

Sewer Problems?
Are you having sewer backups in your house and you don't know what to do?
arrowLearn more about Sewer Problems
arrowFats, Oils, Grease Door Hanger    

Fat, Oil And Grease
 
 

Fat, Oil And Grease. Don't Get Clogged!
Avoid Sewer Problems and find useful information on how to prevent sanitary sewer blockages.
arrowRead more.
  

Conservation Tips
 
 

Conservation Tips
Arlington Water Utilities offers tips on conserving water.  By following these steps you can save money on your monthly water bill, and more importantly, learn to use water wisely.  You and your family can do your part in conserving our most valuable resource, water.
arrowLearn conservation tips
   

Water Rates

 

Water Rates
Each year the water and sewer rates are revised to insure that adequate revenue will be generated to cover projected costs.
Some of the major costs incurred are:
- to purchase untreated water,
- to obtain sewage treatment services from the Trinity River Authority (TRA), and
- to cover our debt service.
arrowRead more.   
  



 

Water Hose Safety
You might be thinking of using your water hose to spray for bugs or fill your pool, but did you know that you may be doing something that could be hazardous?
arrowRead the recommendations.   
  



 

Hexavalent Chromium
arrowLearn more about this toxic contaminant 
  



 

Methyl Tertiary Butyl Ether (MTBE)
MTBE is added to gasoline to make it burn more cleanly and efficiently.
arrowLearn more about this toxic contaminant 
  



  
NEWS

2011 Water Quality Report

Information Flows for City of Arlington, TX Water Utilities

Lake Arlington History

Arlington Landscape Water Conservation Program Becomes Year Round

Fats, Oil, and Grease Cease the Grease (pdf)

Proper Disposal of Fats, Oil, Grease and Food Scraps "Use Your Drain Wisely" (pdf)

DID YOU KNOW

arrowSewer Problems, Call Us First
To report suspected main breaks, water leaks, sewer overflow, or water contamination please call the 24 Hour Emergency Service Hotline at 817-459-5900. Learn more...
  
View or Pay your water bill online using your bank account (check by phone) or your Visa, MasterCard, or Discover debit/credit card.  You may also set up automatic monthly recurring payments.