City of Arlington, TX :: Government :: Water Utilities :: Customer Service

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Water Utilities
101 W. Abram St.
Arlington, Texas 76010
MS01-0200

Ph: 817-459-6600
Fax: 817-459-6626

Customer Services Ph: 817-275-5931
Customer Services Fax: 817-459-6807

Title logo for Arlington Water Utilities - respected & Trusted Leaders in the Water industry

CUSTOMER SERVICE :: BILLING AND RATES

	Bankdrafting - general information
	Billing Inquiries - how to contact us if you have questions about your bill
	Charitable Contributions (pdf)
	Payment Methods - general information
	Make a Payment - Log In to City of Arlington Webconnect - login to your online account
	Current Rates: each year the water and sewer rates are revised to insure that adequate revenue will be generated to cover projected costs.
	Determine Your Residential Sewer Charges
	How to Close an Account
	How to Open an Account
	How to Transfer Service
	How to Troubleshoot for Lost Consumption (Leaks)
	Leak Responsibility (Diagram)
	Leak Adjustment Guidelines
	How to R eport Water Leaks and Water Main Breaks: all leaks are a priority; however, leaks posing a potential threat to health and safety are handled as emergencies and receive priority response.
	Other Fees and Services
	Request Account Name Change on your Residential Account
	Your Right to Request Confidentiality
	Your Water Meter