Infrastructure-
We continue to increase our
sewer capacity to eliminate Sanitary Sewer Overflows.
We have increased our Water and Sewer Rehab Projects to continuously
upgrade our system.
We have utilized the RWD to coordinate projects.
We believe in technology utilization for all.
Human Resources-
We train diligently to ensure
excellence.
We invest in frontline employees with potential.
We bridge the gap between work and family.
We are flexible with work hours when possible.
Long Term Water Supply-
We actively participate in the
Tarrant Regional Water District.
We keep the Council and Ratepayers informed on issues.
We develop and utilize long range financial forecast.
We actively participate in water supply legislation.
Competitiveness-
We continuously assess our
competitiveness in the water industry.
We review technology for productivity improvements.
We incorporate competitiveness in all capital improvement activities.
We utilize a competitiveness communication program for internal and
external use.
Regulatory Compliance-
We participate with agencies
and associations to be informed.
We communicate with Council and Ratepayers regarding issues.
We initiate projects and programs to explore alternatives to mandates.
Financial Stability-
We keep Council informed and
supportive of the rate structure.
We control expenditures.
We actively pursue bad debt and provide incentives for early payment.
We balance Fixed Cost vs. Commodity Charge.
