Our Vision

Arlington is committed to being a pre-eminent city, providing an exemplary environment in which to live, work, and play.

Our Mission

The mission of the City of Arlington is to enact the will of the people through their active, inclusive participation and to provide the services they demand in a quality, cost effective manner.

To accomplish our mission, we will:

Practice responsive, effective governance;

Be unrelenting in our efforts to improve service quality, cost, and effectiveness;

Create and maintain effective partnerships;

Value diversity in the organization and community;

Be accountable to citizens and each other for our actions; and,

Uphold the highest professional and ethical standards.

Our Values

Responsiveness

Being proactive; having a bias for action and a sense of urgency in getting things done; anticipating citizens’ needs and taking fast action to surpass their expectations; encouraging citizen input

Integrity

Possessing an unwavering commitment to doing the right things right, with consistent adherence to the highest professional standards; keeping commitments to our customers, co-workers and others.

Innovation

Dedicating ourselves to learning and growing; constantly searching for better ways to get the job done; using our collective imagination to creatively and effectively solve problems for our citizens; going beyond perceived boundaries to get desired results.

Teamwork

Recognizing that every employee and council member is important to the complete satisfaction of our citizens as well as the ultimate success of our City; feeling personally responsible for successful outcomes; treating everyone with respect; communicating regularly, directly and honestly with our employees, council members, and citizens.

Participation

Encouraging active involvement by our citizens in city government; being open to the opinions and ideas of everyone; sharing our own knowledge and expertise as well as the input we receive from citizens to make effective, informed decisions.

Excellence

Producing outstanding value for the cost of our services; contributing tangible results for the City and its customers.