The City of Arlington is improving services to the development
community by capitalizing on technology.
Starting this spring, property owners, contractors,
engineers and architects will have web access to apply for permits,
check the status and view the results of inspections. They will also
be able to make electronic payments for building fees. The target date
for launching ArlingtonPermits.com is Monday, April 17.
Centralizing these and many other development
processes is expected to save time and money and improve the delivery
of services to the development community, said Karen Brophy, the
director of the Community Development and Planning Department, which
is formerly the Planning and Development Services Department.
"Until now, to secure a permit or inspection,
contractors had to interact with as many as nine City of Arlington
divisions and departments during regular business hours," said Steve
Quirk, the department’s assistant director of Community Development
and Planning. "The virtual One-Start Center at ArlingtonPermits.com
will be available 24 hours a day."
New online services are designed to provide
builders and contractors with a single point of contact for
development resources. The department will also introduce kiosks on
the second floor of City Hall as part of the new online services being
offered.
City officials say the online permit processes will
be followed later in the year by the introduction of the One Start
Center to be located on the second floor at City Hall. City of
Arlington staff involved in the permitting and property development
will be re-locating to the One Start Center. Engineers in the Water
Utilities Department and Public Works Department will join personnel
from the Fire Department and Neighborhood Services Department.
ArlingtonPermits.Com is powered by Application
Management and Data Automation software, and is funded by building
permit fees collected from the development community.
For more information about ArlingtonPermits.com,
call Steve Quirk at 817-459-6501 or e-mail
quirks@ci.arlington.tx.us