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EMPLOYMENT
An exciting opportunity for people who don't get too
excited!
If you have the ability to stay calm under pressure,
this job may be for you!
Successful candidates
share many similar qualities, among them:
- Skill in thinking clearly and acting effectively
in emergency situations
- Skill in conveying reassurance
- Skill in maintaining composure even under the most
stressful situations
- Skill in making decisions with accuracy and
astuteness
- Ability to obtain required information from
distraught and irate callers
- Ability to effectively communicate orally, with a
clear and understandable voice, transpose conversation/information
in logical order, listen/comprehend and articulate over radio and
computer-aided dispatch (CAD) system.
Minimum requirements are:
- High school diploma or GED
- Ability to type 35 w.p.m.
- Two years' typing/data entry and customer service
experience
- Ability to work any shift, including days,
evenings, midnights, weekends, and holidays. Mandatory
overtime, sometimes on short notice, can be required.
The starting salary for Apprentice Telecommunicators
is currently $2551 per month. Once the Apprentice
Telecommunicator satisfactorily completes an 8-month probationary
period, he/she is promoted to the position of Telecommunicator with a
beginning salary of $2692 per month. If the employee is assigned
to evening shift or midnight shift, a 6% shift
differential is paid.
Contact the
City of Arlington's Workforce Services Department for more
information about possible openings and instructions for submitting an
application for employment.
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