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April 22, 2008 11:36 AM 
 
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Dispatch Services/Arlington 911
P.O. Box 231
Arlington, Texas  76004-0231

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Dispatch Services / Arlington 911

COMMENDATIONS

There is no greater form of recognition for a telecommunicator than to receive a compliment from someone whose life they have touched and made better.

As a means of maintaining both Arlington Dispatch Service's committed level of exceptional  performance and community relations, we:

  • Encourage citizen's recommendation for improvements in our service delivery
     

  • Welcome the commendations of Dispatch Services personnel who admirably perform their duties
     

  • Encourage commendations and/or questions about our center's performance or actions of its members and employees.

Commendations can consist of any form of recognition;  from a citizen's letter to an award.  Commendations should describe the events or incident, date and approximate time, and  the telecommunicator's  name(s) and/or ID number.  The Communications Manager will ensure the commendation is presented to the employee in the presence of his or her supervisor and peers and a copy of the commendation will be placed in the employee's personnel file.

If you would like to commend a Dispatch Services employee you may register your commendation in one of the following ways:
  • You may use our online feedback form which.  Once submitted, this form will go directly to the Communications Manager.
     
  • You may email the Communications Manager directly at Jayme.Cole@arlingtontx.gov.
     
  • You may choose to make your commendation in writing by mailing it to:

    City of Arlington Dispatch Services
    Attn:  Jayme Cole, Communications Manager
    P.O. Box 231
    Arlington, Texas  76004-0231