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UTILITIES AND SERVICES helps you set up all your utilities in 4 short steps.


Request a new account by calling Arlington Utilities Customer Services at 817-275-5931 between 8:00 am and 5:00 pm Monday-Friday. For more information please go to the Water Utilities web page.

ELECTRICITY electric service is now competitive, to learn more about your options visit the web site or call the Power to Choose Answer Center at 1-866-797-4839 

For issues with your electricity service or outages, please call the following energy provider company:

  • ONCOR at 1-800-242-9113 or 972-791-2888
    Hearing Impaired - Teletype:  call 1-800-468-3388 1-877-807-5790


To request gas service, call ATMOS at 1-888-286-6700.
Hearing Impaired - Teletype: call 1-800-735-2988.


To order new service, move or change existing service at your home contact:

Time Warner




Garbage, sewer and recycling services are included with your water utilities bill.  For information on allowable garbage/recycling items and pickup days see Garbage and Recycling.

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