QUESTIONS AND ANSWERS :: HEALTH & SOCIAL SERVICES PROGRAMS
Where can I get my drinking water
The City of Arlington Water Utilities Department can test drinking
water for lead. Call 817-457-7550 for delivery of a prepared 1-liter
bottle. The water collected must be obtained first thing in the
morning before using, as the water has sat overnight and had time to
collect residue from the pipes. Contaminated drinking water is most
prevalent in homes that are ten years old and older.
Who can I call to see if my house has
Unlike testing for lead in drinking water, the city does not test
for lead-based paint. However, Lead Test Kits (Lead Check Swabs) are
available for purchase in most area home improvement stores, such as,
Home Depot, Lowe’s Home Improvement Warehouse, and Ace Hardware for
What is the Arlington Human Services
The Arlington Human Services Planners (AHSP)-United Way is an
organization funded by United Way and the city that assists in the
research, planning, and implementation of health and social service
needs of Arlington. It focuses on identifying emerging human service
needs and facilitating citizen involvement in developing strategies to
meet these needs which may range from early childhood diseases to
elder care and teen pregnancy to employment issues. AHSP has conducted
several studies on human services in Arlington. They have completed
studies on elderly services, the homeless population, and youth
services. To receive a copy of their studies or get additional
information, contact AHSP at 817-548-9595.
What is the Arlington Human Service
This complex, located at 401 West Sanford Street, is a one-stop
center that houses over 16 different health and human services
agencies which serve citizens in Tarrant County. These
agencies include AIDS Outreach Center, Alzheimer’s Association of
Tarrant County, Catholic Charities, Senior Citizens Services of
Tarrant County, and West Texas Legal Clinic, to name a few. The
agencies may be reached through their listing in the local phone book.
If you are in need of specific information about a human services
need, call United Way’s First Call for Help at 817-258-8100.
Are there programs for senior citizens in
The following is a brief list of some of the agencies offering
services for the elderly. For specific individual requests, contact
United Way’s First Call for Help at 817-258-8100.
Area Agency on Aging
210 East 9th Street; Fort Worth, Texas 76102
Provides information and assistance, benefits counseling, ombudsman
and case management for senior citizens.
Senior Recreation Center - Eunice
1000 Eunice Street; Arlington, Texas 76010
Provides activities for health, health screening, health and
nutrition education, physical fitness, legal clinics, confidential
information and referral, volunteer opportunities, recreation and
Senior Recreation Center-New York
2105 Craig Hanking Drive; Arlington, Texas 76010
Provides activities for health and well-being including daily hot
lunch, health screening, health and nutrition education, physical
fitness, legal clinics, confidential information and referral,
volunteer opportunities, recreation and creative arts.
Alzheimer’s Association of Tarrant County
Arlington Office: 401 W. Sanford Street, Suite 200; Arlington, Texas
Provides direct support and education for families dealing with this
disease. There are support groups and monthly educational programs.
The Family Care program conducts home visits to discuss area
resources. The association offers telephone assistance to provide
information, referrals and caregivers support. Educational programs
include "The ABC’s of Alzheimer’s" and "As We
Handitran of Arlington
1101 W. Main Street, Arlington, Texas 76016
Offers senior citizens and citizens with disabilities, door-to-door transportation in buses and taxi cabs. Handitran operates Monday through Friday from 7 a.m. until 10 p.m. and Saturdays from 8 a.m. until 9 p.m. Trips may be scheduled up to
fourteen days in advance. Certification is required. The application fee is $10.00. Once certified, the cost is $2.00 for each one-way trip.
Meals on Wheels Inc. of Tarrant County
101 East North Street; Arlington, Texas 76011
Provides hot noon meals delivered to homebound elderly and disabled
Mission Arlington Medical Equipment Closet
210 W. South Street; Arlington, Texas 76010
Accepts and loans out at no cost durable medical equipment such as
wheelchairs and walkers. Volunteers will pick up or deliver items.
Salvation Army Family Center
712 West Abram Street; Arlington, Texas 76013
Provides activities for health and well-being such as; physical
fitness, computer training and recreation.
Are there programs for citizens with
special needs in Arlington?
Arlington Human Service Planners has a comprehensive list of
agencies and programs that offer assistance to citizens with special
needs in the city. For more information on the study, call them at
For specific requests, contact United Way’s First Call for Help
at 817-258-8100 or the organizations listed below.
Some local organizations that provide service to citizens with
special needs include:
9 p.m. Trips must be
scheduled in advance, with up to 7 days notice. Call for a Ridership Application.
AIDS Outreach Center (AOC)
401 West Sanford Street, Suite 1100; Arlington, Texas 76011
AIDS Outreach Center (AOC) is a leading organization in Tarrant and
surrounding counties serving men, women and children with HIV and
their families, educating the public about HIV prevention, and
advocating for sound HIV public policy. Offers case management,
nutritional support, free HIV testing, legal services,
transportation, housing assistance, buddy support, counseling
support groups and education. The center is Monday through Thursday
9 a.m.-5 p.m. and Friday 9 a.m.-4 p.m.
First Choice Program
Tarrant County College; Southeast Campus; 2100 Southeast Parkway;
Arlington, Texas 76018
An academic and vocational program that offers a multitude of
educational opportunities for students with special needs to train
for employment, polish their academic skills, enhance their ability
and potential to live independently, and build their self-esteem in
an age appropriate environment, while participating in a college
experience. All students must be at least 18 years of age or
completing their senior year in high school.
4005 Campus Drive, Fort Worth, Texas 76119
Offers vocational rehabilitation for persons with physical and
mental disabilities and for the economically disadvantaged. They
offer vocational evaluation, a variety of training programs,
counseling and placement services of competitive employment. They
also provide low cost clothing, furniture and household goods.
HandiTran of Arlington
501 West Sanford Street; Arlington, Texas 76011
Offers senior citizens and citizens with disabilities, door-to-door
transportation in mini-buses and taxi cabs. HandiTran operates
Monday through Friday from 7 a.m. until 10 p.m. and Saturdays from 8
Helping Restore Ability (HRA)
4300 Beltway Place Suite 130, Arlington, TX 76018
A non-profit organization, funded through the Department of Human
Services, that provides attendant care in the home, workplace or
school for disabled adults 18 years and older, and the elderly.
Mental Health Mental Retardation of Tarrant County Services
3840 Hulen Towers North; Arlington, Texas 76107
Mental Health Mental Retardation of Tarrant County provides
community-based services for people who are experiencing the
challenges of mental illness, mental retardation, autism, addictive
behaviors, and early childhood developmental delays.
Texas Department of Health
1301 South Bowen Road; Arlington, Texas 76013
Provides free literature on health-related issues and public health
laboratory services. Tobacco Program educates youth through visits
to schools; monitors the quality of indoor and outdoor air; assists
in the prevention of injuries caused by defective or misused
products; and monitors and enforces health standards and
Texas Department of Human Services
1540 New York Avenue; Arlington, Texas 76010
Provides for financial services to families with dependent children;
food staples to persons meeting eligibility criteria; and employment
services. They also provide medical services for adults and children
who meet financial eligibility.
Are there support groups for family
members of citizens with special needs in Arlington?
Advocates for Special People, 817-261- 8523, provides information
and other resources for services, recreation, training, and school to
families of physically and mentally challenged citizens. Meets the
second Thursday of every month at 7:00 p.m. at Epworth United
Methodist Church, 1400 South Cooper Street. Everyone is welcome and
volunteers are available during the meetings to assist physically and
mentally challenged individuals.
Who do I contact for questions regarding
Medicaid or Medicare?
Medicare provides health insurance to over 39 million people 65
years old and older and those who are kidney transplant or dialysis
patients. If you or your spouse worked for at least 10 years in
Medicare-covered employment and are a citizen or permanent resident of
the United States you are eligible for this coverage. If you or your
spouse are under 65 years old, you are eligible for this coverage
after 24 months of receiving Social Security disability checks, or if
you are in the end stage of renal disease.
For more information contact the Health Care Financing
Administration, in the Department of Health and Human Services at
1-800-633-4227 or visit their website at www.medicare.gov.
Medicaid is a jointly-funded, federal-state health insurance
program for certain low-income and needy people. It covers
approximately 36 million individuals including children, the aged,
blind, and /or disabled, and people who are eligible to receive
federally assisted income maintenance payments, such as, Aid to
Families with Dependent Children (AFDC), through the local Texas
Department of Human Services at 817-461-8273, and Supplemental
Security Income (SSI), through the federal Social Security
Administration at 1-800-772-1213.
For more information, call 817-461-8273.
Who do I contact for questions regarding
Social Security benefits provide income assistance for eligible
Americans of all ages and are a
significant source of supplemental income for over 20,000 recipients
Social Security pays benefits to retirees, survivors, and to those
disabled. Social Security provides retirement for people 62 years old
and older. It also pays benefits to survivors of deceased workers.
Survivor benefits are paid to children under age 18, a child that is
19 and still in high school, or a child 18 or older who becomes
disabled before age 22. A widow(er) caring for children under the age
16 may receive benefits also. Additionally, a widow(er) age 60 or
older may receive benefits.
For more information, contact the Social Security Administration
locally at 972-343-2307 or nationally at 1-800-772-1213, or visit
their website at www.ssa.gov.
Their local office is located at 2010 North HWY 360, Grand Prairie, TX
Where do I get a copy of my child’s
The City of Arlington Vital Statistics Bureau can provide a
certified copy of births occurring in Texas.
The cost is $23.00 per copy and a photo identification of the
applicant is required. The office is open Monday through Friday; 8
a.m.-5 p.m. and is located at 101 S. Mesquite St. Arlington, Texas
76010. For any additional
information, call 817-459-6777.
Where do I get a death certificate?
If the death occurred in Arlington after April 15, 1971, you can
obtain a death certificate at the Office of Vital Statistics located
at 101 S. Mesquite St. Arlington, Texas 76010. They are open Monday through Friday from 8
a.m.-5 p.m. The fee is $20.00 for the first copy and $4.00 for each
additional copy. For more information, contact the Office of Vital
Statistics at 817-459-6777.
For deaths that occurred in Arlington prior to April 15, 1971, you
must obtain a copy of the death certification through the State Bureau
of Vital Statistics. Contact their office at 512-458-7111 for more