Citizen Action Request
Contact a Department
Contact the Mayor
Contact City Officials
Contact the City ADA Coordinator
Contact the Webmaster
Contact Time Warner

Arlington Municipal Building
101 W. Abram Street
Arlington, Texas 76010

 

    
CONTACT DEPARTMENTS
 

ACTION CENTER 817-459-6777 (General Questions and Concerns)
 
Arlington Municipal Airport

Telephone: 
817-459-5570

Arlington Municipal Airport is a division of the Department of Public Works.
Animal Services

Telephone: 
817-459-5898

Provides pet adoption services, issues pet licenses, and handles animal-related complaints.

E-mail: animalservices@arlingtontx.gov

Budget Office

Telephone: 
817-459-6200

Directs Budget activities.

No e-mail available.

Building Inspections

Telephone:
817-459-6502

Performs ordinance enforcement in construction, zoning, and related activities, reviews plans, and performs construction field inspections.

E-mail: buildinginspections@arlingtontx.gov

City Auditor's Office

Telephone: 
817-459-6144

The City Auditor is an officer appointed by the City Council. The City Auditor’s Office is responsible for conducting financial, compliance, contract/vendor, information systems and tax audits. The City Auditor’s Office also plays a critical role in performance audits, and occasionally performs special audits as requested or as considered necessary.
City Attorney's Office

Telephone: 
817-459-6878

Provides legal counsel to the mayor, city council, and city departments.  Represents the City in litigation and other
legal matters.
City Manager's Office

Telephone:
817-459-6100

Provides professional management to all city departments through the direction, administration and execution of City policies.
City Secretary's Office

Telephone: 
817-459-6186

The City Secretary records all City Council meetings; conducts city elections; is responsible for billing/collection   of street and ewer assessments, and performs other functions.

Contact Us

Code Compliance

Telephone: 
817-459-6777

Function of the Community Services Department that enforces maintenance, sanitation, and zoning ordinances for existing structures; provides for weed and grass abatement; and performs other city code enforcement activities as well as dangerous building enforcement, vacant structure program and public and semi-public swimming pool enforcement 

E-mail: code@arlingtontx.gov

Communication Services

Telephone: 
817-459-6151

A division of the Fire Department; responsible for all City radio and 911 emergency dispatch needs.
Community Center

Telephone
817-465-6661

Contact: Parks & Recreation

As a division of Parks and Recreation, the Community Center located on South Center St. in Vandergriff Park, is a multi-use facility available for rental to individuals, businesses, organizations, agencies and non-profit groups for meetings, shows and private events. The center is open Tuesday through Saturday. Rental hours may vary.

E-mail: parksdepartment@arlingtontx.gov

Community Services Department

Telephone: 817-459-6777

Coordinates city services and supports new and existing partnerships among city departments, citizens, and human service providers.
Convention and Event Services:
Convention Center

Telephone: 817-459-5000

Part of the Citizen Services Group; provides space for various groups for trade shows, conventions, consumer shows, conferences, and banquets.

E-mail: accinfo@arlingtontx.gov

Environmental Health and Vital Statistics

Telephone: 817-459-6777

Issues permits for food establishments, daycares, food handler and food managers. Coordinates initial food inspections with third party vendor; performs follow up for food inspections; initial inspections for day cares; responds to food related complaints .Performs acceptance tests for on-site sewage facilities. Performs mobile food inspections and pushcart inspections. Maintains vital statistics records for births and deaths and issues birth and death certificates.

Email: health@arlingtontx.gov

Environmental Services

Telephone: 817-459-6148

Environmental Services administers and coordinates storm water quality activities. Foremost among the activities are those directed to water pollution prevention in Arlington's waterways. The program includes public education, water quality monitoring, control of sediment and other pollutants from development by plan review and construction inspection, industrial inspection, spill response, citizen call response, and enforcement of the Storm Water Pollution Control Ordinance.

Email: denise.robison@arlingtontx.gov

Facility Services

Telephone: 
817-459-5424

A division of  Support Services; responsible for custodial and building repair/renovation services for City facilities.

E-mail: butch.bonine@arlingtontx.gov

Financial & Management Resources

Telephone: 
817-459-6402

Financial & Management Resources is an internal service department providing key communication, budgeting and performance services for all city departments. The Office of Management and Budget, the Office of Communication, and the Knowledge Management Office are the main functions of the department. Each function works as a strategic partner with departments to accomplish organization-wide initiatives, manages special projects for the City Manager’s Office and implements initiatives identified by the Mayor and Council. In addition to these functions, Management Resources provides administrative support for the City Manager’s and the Mayor and Council offices.

E-mail: Jesselene.Kidwell@arlingtontx.gov
 

Financial Services

Telephone: 
817-459-6300

Directs and controls the areas of accounting, cash and debt management, and purchasing; prepares the Comprehensive Annual Financial Report.

E-mail: finance@arlingtontx.gov

Fire Department

Administration:
817-459-5500
Emergency:  Call 9-1-1

Provides fire education and prevention, fire suppression, rescue, emergency medical services, investigates suspected arsons, and performs other fire-related activities.

E-mail: fire@arlingtontx.gov

Garbage Collection and Recycling

Telephone:
Recycling Office 817-459-6777
Sanitary Landfill 817-317-2400

Administers garbage collection, recycling, and sanitary landfill operations.

E-mail: recycling@arlingtontx.gov

General Services

Telephone: 
817-459-6450

A division of  Support Services. Three sections: Operations (graphic arts), Information Resource Center (printing, office supplies), and Visual Communication (contracted - audiovisual services).

E-mail: wes.scott@arlingtontx.gov

Handitran
(Special Transportation)

Telephone: 
817-459-5390

Provides transportation to the senior and disabled residents of Arlington, Pantego and Dalworthington Gardens with special transit needs.
Accepts applications and issues permits for taxicab and limo services.

E-mail: transportation@arlingtontx.gov

Housing Authority

Telephone: 817-275-3351

Works to provide decent housing, crisis assistance, community programs, and expanded economic opportunities for Arlington residents with low and moderate incomes through rental assistance.

E-mail: housing@arlingtontx.gov

Libraries

George W. Hawkes Central Library
817-459-6900

East Arlington Branch
817-275-3321

Lake Arlington Branch
817-478-3762

Northeast Branch
817-277-5573

Southeast Branch
817-459-6395

Woodland West Branch
817-277-5265

Responsible for delivering library services, the Library Department consist of one central and five branch libraries. A full range of library services are provided such as online reference service 24/7, a diverse collection of materials, in a variety of formats, to checkout, research assistance, children's learning and homework centers, and much more. In addition to providing library facilities and services, the department annually programs computer training classes, special events and activities, and regularly schedule programs such as story times for children and teen movie night.
Municipal Court

101 S. Mesquite St.
Arlington, Texas 76010

Phone: 817-275-5970
Fax: 817-459-6956

Court has jurisdiction over citations (Class C misdemeanor) issued by City officers; responsible for maintaining all records of the court, setting trial dockets, collecting court fines, fees, and taxes; prepares warrants of arrest, and issues subpoenas.

E-mail: court@arlingtontx.gov

Neighborhood Initiative

Telephone: 
817-459-6104

The goal of Arlington Strong Neighborhood Initiative is to reinvigorate Arlington’s neighborhoods and ensure sustainability by leveraging resources, increasing citizen participation and encouraging community stakeholder collaborations.
Office of Communication

Telephone: 
817-459-6402

OOC issues press releases; publishes the e-Arlington Newsletter and other city publications; and produces broadcasts of city council meetings and other programming for the Arlington Government Channel.

E-mail Arlington 16: Mike.Nimocks@arlingtontx.gov
E-mail Publications: Cheryel.Carpenter@arlingtontx.gov

Parks and Recreation

Telephone:

Administration 817-459-5474

Aquatics 817-459-5474

Arlington Tennis Center
817-459-6163

Tierra Verde Golf Club
817-478-8500

Chester W. Ditto Golf Course
817-275-5941

Lake Arlington Golf Course
817-451-6101

Meadowbrook Golf Course
817-275-0021

Lake Arlington 817-451-6860

Adult Softball 817-459-6930

Park Reservations
817-459-5473

Cliff Nelson Recreation Center 817-561-2819

Elzie Odom Recreation Center
817-459-6434

Hugh Smith Recreation Center 817-275-1351

Meadowbrook Recreation Center 817-459-5463

Dottie Lynn Recreation Center 817-277-5001

Senior Recreation Center- Eunice 817-277-8091

Senior Recreation Center - NY 817-460-5009

Park Operations -North
817-275-7041

Park Operations - South
817-468-3571

Responsible for delivering parks and recreational services, Parks and Recreation maintains over 3,900 acres of land and 81 parks facilities. These facilities include five recreation centers, Lake Arlington recreational opportunities, three 18-hole and one 9-hole golf course, a variety of youth and adult ball fields, rental pavilions, and recreational park amenities. In addition to facilities, the department annually programs hundreds of classes, special events and activities.

E-mail: parksdepartment@arlingtontx.gov

Community Development & Planning

Telephone: 
817-459-6652

Provides land use planning services; processes subdivision and development plans; other current and long-range planning services.

E-mail: PlanningDevelopment@arlingtontx.gov 

Police Department

Administration:
817-459-5700
Emergency:  Call 9-1-1

Enforces state and local criminal laws; crime suppression/detection in the City; other police activities.

E-mail: policeadmin@arlingtontx.gov

Public Works & Transportation

Telephone: 
817-459-6550

E-mail: publicworks@arlingtontx.gov 

Purchasing

Telephone:
817-459-6300

Handles acquisition of all materials, supplies, and equipment used by operating departments; handles bid specifications.

E-mail: purch@arlingtontx.gov

Risk Management

Telephone: 
817-459-6200

Identifies and develops plans to minimize exposure to accidental loss in an effort to minimize the financial consequences of these accidental losses. 

No e-mail available.

Treasury Office

Telephone
817-459-6260

No e-mail available.

Volunteer Services

Telephone: 
817-459-6869

A division of Workforce Services; coordinates city volunteers in all departments.

No e-mail available.

Water Department

Dispatch/Emergency Services:
817-459-5900

Customer Services: 817-275-5931

Water Engineering: 817-459-6629

Administration, Information Services, and Web Development: 817-459-6600

Water Technology Services and Water Finance: 817-459-6290

Treatment and Lab: 817-457-7550

Water Resource Services: 817-459-5902

Field Operations:
North 817-459-5904
South 817-459-5905
I/I 817-459-5905

Water Administration/Finance handles all administrative procedures and financial activities of the Water Department. Engineering handles all engineering related information on water and sewer projects. Customer Services handles requests for service, billing, and processing of utility payments. Information Services is responsible for managing and coordinating the operation and application development of Water Utilities Information Systems, including the geographic information system (GIS), Work Management System (WMS), and Map Room while also providing internal services in the areas of personal computer and technology support, and maintenance of the department's web page. Meter Reading and Maintenance is responsible for reading, setting (or assuring the proper settings by qualified contractors) and maintaining all water meters in the system. Emergency services are provided 24 hours daily. Treatment is responsible for transporting untreated water to the water treatment facilities, treating the water to a safe condition as defined by State and federal regulations, and pumping the treated water from the treatment plants to the City of Arlington's distribution system. Laboratory Services ensures compliance with limits for chemical and bacteriological parameters established under the Federal Safe Drinking Water Act, and other federal and State regulations relating to water quality. Field Operations is responsible for operating, maintaining and repairing water lines, valves, fire hydrants, sewer lines and manholes; and final inspections of all new water and wastewater installations. Water Resource Services inspects, permits, and monitors industries and businesses that discharge wastewater to the City's sanitary sewer system and transport and dispose of non-hazardous waste, to ensure their compliance with City codes and State and federal regulations. It also provides pollution prevention, waste minimization, and cross connection control information to industrial customers. Operations Support provides both Field Operations Services Centers with current and historical data; dispatching and clerical services, responding to citizens requesting services; a complete line of repair materials and parts, tools and equipment.

E-mail: water@arlingtontx.gov

Workforce Services

Telephone: 
817-459-6869

Workforce Services consists of four sections: Employee Services, Operations, Organizational Development and Risk.

[ Back ]